BBBOnLine Gold Seal Participants

Click here for a complete listing of BBBOnLine participants located in Eastern Massachusetts, Maine & Vermont.

Commerce on the Internet is currently an unregulated marketplace, making it difficult for customers to recognize legitimate online offers.  The Better Business Bureau has an 90-year history of public trust, self-regulation and credibility.  Now one of the most widely known and respected trademarks in the fair marketplace has established  BBBOnLine, to help the successful growth of ethical online commercial activity. BBBOnLine gives customers the opportunity to quickly distinguish reliable businesses from fly-by-night companies.

Customers can ‘Click to Check’ the BBBOnLine Gold Seal, and easily link between your website and the BBBs, where they will find a verification page and your company’s Better Business Bureau Reliability Report.

The Members of the Better Business Bureau, serving Eastern Massachusetts, Maine, and Vermont, have gone that extra step.  They meet both the BBB Standards of Membership and BBBOnLine Gold Seal Participant Requirements, and are licensed to use the BBBOnLine Gold Seal on their web sites.  In addition BBBOnLine Gold Seal participants must meet and maintain the BBB Code of Online Business Practices.

The BBBOnLine Reliability Gold Seal Tells Consumers You Mean Good Business

When customers walk into the Mom and Pop store on the comer or even the local outpost of a national chain, they can take in the atmosphere, see the condition of the merchandise, and take a good look at the people behind the counter. They may still fall victim to unethical business practices or be hoodwinked by a scam, of course, but at least they have first hand information to go on.

Compared to such traditional habits of commerce, shopping on the Internet means entering a brave new world.  Even the flashiest, most informative web site lacks the solid foundation and sense of permanency conveyed by a storefront awning.  For this reason, many Americans remain wary of doing business online and unsure of whom they can trust.

The BBBOnLine Reliability Gold Seal Program is designed to build the consumer trust and confidence necessary for Internet commerce to flourish.  The Better Business Bureau serving Eastern Massachusetts, Maine & Vermont, along with BBBs around the country, has a proud tradition of making sure that member companies are reliable, responsible and accountable in all of their dealings with the public. The BBBOnLine Reliability Gold Seal Program extends that proud and respected BBB heritage to the new frontier of the Net.

BBBOnLine

The Reliability Gold Seal tells online shoppers that your company:

  • Belongs to its local BBB;
  • Is an established business;
  • Has agreed to adhere to the BBB Code of Online Business Practices; and, 
  • Has agreed to work with the BBB to resolve any disputes that may arise over its products or services.

A recent survey by Greenfield Online shows that close to 90 percent of online users would be "more confident" buying from a company with a BBBOnLine Reliability Gold Seal than from a company not displaying the seal.  Those surveyed also indicated a much greater willingness and likelihood of buying from a company they did not know, if that unknown company carried the Reliability Gold Seal from BBBOnLine.

Click here for a complete listing of BBBOnLine participants located in Eastern Massachusetts, Maine & Vermont.